Preferred Club Service Agreement
People Prefer PlumbV’s Prompt Professional Plumbing
Priority Emergency Service
You will receive priority status for all service calls. PlumbV serves our PREMIER customers first. We will have our technicians dispatched within 24 hours of a call. Emergency calls are as follows: water heater leaking, sewer backup, leak on water line, no water. Our technicians use a prompt system to ensure they can get dispatched and arrive to your home in a precise response time, to insure we meet your needs, we maintain a complete, computerized service history on your equipment.
Planned Maintenance Inspection
Your Premier Service Policy includes one planned maintenance inspection per year. We will inspect all exposed plumbing and advise you of any needed repairs and recommendations to help ensure your plumbing system is operating properly and safely. A clean and properly operating system will help reduce emergencies.
Each of our service technicians are well trained on what they need to check during your annual inspection. In Fact, each of our technicians once assigned an annual inspection are required to fill out an inspection form of their findings. Once they complete that over before leaving your home the tech or office staff will email that inspection report findings.
Our Plumbing Premier Service Policy customers receive a 10% discount on all plumbing repairs. All repair work will be quoted, in writing, or sent over electronically prior to being performed. Our goal is to catch and correct minor problems before they become major repairs. Members also get a waived dispatch fee on every job.
All our plumbers are required to attend at least 40 hours per year of continuing education. In reality, most PlumbV plumbers actually completed over 100 hours of training per year. Every truck in our fleet is fully stocked with parts, tools, and equipment to service all of your plumbing needs quickly and efficiently.
As a Premier Service Policy customer we understand that emergencies happen. We are here for you whenever you need us, part of this agreement with emergencies you will not be charged an emergency fee for emergency tech to dispatch to the home. PlumbV plumbers are available 24 hours a day, 7 days a week to handle all emergencies.
This agreement is good for 1 single residence for one year!